| Element List |
Explanation |
| Introduction |
Perfect Presentation for Commercial Services Company (2P) announces the signing of a contract for the operation of the Unified Contact Center project for the National Water Company – Voice Channels, with a total value of (66,629,723.50) Saudi Riyals (Sixty-Six Million, Six Hundred Twenty-Nine Thousand, Seven Hundred Twenty-Three Riyals and Fifty Halalas), including VAT. |
| Date of Announcement of the Award |
2025-03-02 Corresponding to 1446-09-02 |
| Contract Subject Matter |
unified call center – voice interactions at National Water Company (NWC) |
| The Entity with Which the Contract was Signed |
National Water Company (NWC) |
| Date of Signing the Contract |
2025-05-19 Corresponding to 1446-11-21 |
| Contract Value |
SAR (66,629,723.50) |
| Contract Details |
The scope of the project’s work includes providing specialized services to establish and operate the unified call center – voice interactions at National Water Company (NWC), including the scope establishing the contact center premises, people hiring and management, managing the operations of the contact center, and providing the technical solutions and platforms. |
| Contract Duration |
Three Years |
| Financial Impact and the Relevant Period |
The financial effect is positive for the years 2025, 2026 and 2027 |
| Related Parties |
N/A |
| Additional Information |
The contract was signed on Monday, dated 19-05-2025. |
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